A Pleasant Stay at a Beautifully Maintained Four-Star Hotel - We spent a wonderful 9 nights at the hotel. Check-in was quick and smooth, and we were warmly welcomed with smiles by three young ladies at the reception. We stayed... read more in a spacious, newly renovated beachfront bungalow (number 106). Unfortunately, its location was the least ideal, as every guest heading to the beach passed directly in front of our terrace, offering no privacy.
In the mornings, the loud shouting of Russian guests and the gardener spraying them with a garden hose was very disturbing. Additionally, the noise from the neighboring bungalow’s shower was deafening — it was quite annoying to be woken up at 6:30 AM when the guests next door started showering. Luckily, this only happened during the last two days of our stay.
The weakest point of the hotel was the breakfast service staff. The older ladies were particularly rude and dismissive, while the younger staff seemed more focused on their phones than on greeting guests with a simple "Good morning" or offering a smile.
Overall, while the hotel's facilities and room quality were good, the attitude of the breakfast staff significantly impacted our experience.The check-out process was very slow and cumbersome. An older gentleman was at the reception and struggled with the administrative tasks. After some time, he informed us that we needed to pay for drinks we hadn’t consumed. After multiple checks and clarifications, we finally managed to check out. It felt a bit unprofessional, especially for a four-star hotel.
The dinner at the hotel was of poor quality, and the BBQ dinner felt like a bit of a rip-off, despite the live music. The spa prices were unreasonably high.
On a positive note, the hotel is located in a beautifully maintained garden. The staff, including the housekeeping, gardeners, and porters, were hardworking and exceptionally kind. Towels were replaced at any time and always smelled wonderful.
Overall, while the hotel's facilities and room quality were good, the attitude of the breakfast staff significantly impacted our experience.
The hotel offers a serene and peaceful atmosphere, perfect for relaxation. The rooms are spacious, clean, and well-equipped, making for a very comfortable stay. The beach is just a short walk away, and it’s a great spot to unwind and enjoy the view.
The pool area is well-maintained, and the sunbeds are always available, offering a perfect spot to spend your day. The hotel’s location is ideal for exploring the local area, with plenty of attractions nearby.
Additionally, the hotel’s attention to detail in terms of cleanliness and overall service is impressive.The free Wi-Fi worked well throughout the property, which was very convenient.
Overall, it is a very pleasant four-star hotel